Donation policy

Your receipt

Wynncliff, Inc. is a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code. We email a receipt once your gift has actually settled, which is usually within a few minutes for a card. It states the amount, the date and the fund you chose, and it is the document to keep for your taxes.

A gift is credited to the tax year in which it was charged, not the year we deposited it — so a gift made in late December belongs to that December.

Refunds

A donation is a gift, so we do not ordinarily refund one. But mistakes happen, and we would far rather fix one than keep money you did not mean to give. If you were charged twice, entered the wrong amount, or did not intend to give at all, write to us and we will refund it. Please do so promptly — a card refund becomes harder to process after a few months.

If we refund a gift in full, we will also email you a correction withdrawing the receipt, so your records stay accurate.

Recurring gifts

A monthly or annual gift repeats automatically until you stop it, and you receive a receipt each time it is charged. To update your card or stop the gift, sign in to the donor portal with the email address you gave when you donated. Stopping takes effect straight away. There is no waiting period and we will not ask you why.

To change the amount, or if you would rather we did it for you, reply to any of your receipts, or write to us. A person reads it and will confirm.

If your card expires or is replaced, the next charge will fail. You can add the new card in the donor portal, and if the charge still does not go through, we will be in touch rather than quietly letting your support lapse.

Designating your gift

You choose which fund your gift supports, and we honor that choice — it is recorded with the gift and carried through into our accounts.

You may also add 3% to cover the payment processing fee, so that Wynncliff receives the full amount you intended. That is optional and the added amount is part of your gift.

Camp fees and book purchases

These are not donations and are not tax-deductible, so they do not receive a charitable receipt. Camp fees have their own camp payment and refund policy.

Contact

John Iannitello, Manager
admin@wynncliff.org · (920) 482-2528

Wynncliff, Inc. · 5800 N. Keating Ave. · Chicago, IL 60646